Following government advice The Howard Centre is now open.

We continue to monitor the situation and Government’s public health guidance closely, and we will keep all of our visitors updated via our website and social media channels.

To plan your visit, please be aware of the latest requirements for COVID-19 security within the centre, our shops and cafes.

According to the latest Government Guidance, we are asking customers to continue to wear a face covering when visiting the shopping centre, shopping in our stores, and when moving around within our cafes.

The wellbeing of our staff and customers continues to be our top priority, and we are committed to making your shopping experience as safe as possible. Please protect yourself and others by wearing a face covering.

We want to reassure you that the wellbeing of our staff and visitors is our top priority, and we’ve made a number of changes to your shopping experience to help you and keep you safe:

  • Physical Distance Signage is installed throughout the centre with a one-way, ‘Keep Left’ operation in place.
  • Hand Sanitiser is available for customers at key touchpoints throughout the centre.
  • Enhanced cleaning regimes with cleaning taking place on customer touch points.
  • Lifts are ‘one household only’ at a time and customers must keep at least 5 steps apart on the escalators.
  • All team members can be found wearing high vis jackets, face masks and gloves at all times in the centre.


All stores/cafes are now OPEN apart from the below:

  • Tui
  • Socialites

Centre Trading Hours

Monday – 09:00 – 17:30

Tuesday – 09:00 – 17:30

Wednesday – 09:00 – 17:30

Thursday – 09:00 – 17:30

Friday – 09:00 – 17:30

Saturday – 09:00 -17:30

Sunday – 10:00 – 16:00

Each store opening times may vary, please check with the individual retailer before planning your journey.


Public toilets are open. Every other toilet cubicle is closed to help with social distancing safety. Our centre toilets have non-touch sensors on taps and hand dryers.


Our car park is open and parking tariffs are:

0-1   Hrs            £1.00

1-2 Hrs             £2.00

2-3 Hrs             £3.00

3-4 Hrs             £4.00

4-5 Hrs             £5.00

5+ Hrs              £6.00

All payment machines have contactless payment options. One person only at the payment machine at any time.

Welwyn Garden City Train Station Access

Please note that rail users can now access Welwyn Garden City train station from The Howard Centre, via the main atrium, doors 24/7.

We’d like to thank our rail users and our customers for their patience during the closure in using alternative routes to access the train station.

We would like to thank our shoppers for their continued support and look forward to welcoming you back into The Howard Centre once again.

Stay Smart, Stay Safe.

For further information, click here to read our FAQ’s.